The Future of Microsoft AI Services: Trends and Predictions for Businesses in Long Island; NYC

It’s hard to overstate AI’s current impact on the business sector. Over half of today’s businesses use AI for one or both of their most popular applications: enhancing customer service and supporting cybersecurity and fraud management efforts. While many business leaders remain concerned about AI’s possible impact on their future success, its benefits are powerful and undeniable.  At LI TECH, we think the right approach to AI implementation is proactive. We don’t recommend waiting until the last minute to get on board with trends that give you a competitive edge. We also don’t recommend becoming such an early adopter that you become a cautionary tale to your competitors. Our IT outsource services can help you add AI services to your toolbox in strategic and effective ways.  

Callout 1: AI concept with businessman- Quote from text about business use of artificial intelligence

As a top provider of outsourced IT services in Long Island, NYC, LI TECH can handle all of your business’s managed tech needs. Let us handle your cloud infrastructure, data protection, training needs, Microsoft AI services, and more. In this article, we share a few trends and predictions about how Long Island, NYC businesses will use Microsoft AI services.

Microsoft AI Services Will Continue to Revolutionize the World of Customer Service

Today’s customers expect lightning-fast answers to their questions. However, human customer service agents can only help one customer at a time. In contrast, an AI chatbot can assist multiple customers at the same time, at any time of the day or night. Moreover, advances in natural language processing have unlocked the potential for highly natural, satisfying conversations with AI customer service tools.

One advantage of AI as a service (AIaaS) is that it lets you adopt AI solutions in a low-risk, low-cost way. When you partner with LI Tech, you’ll discover how Microsoft AI services can improve your customer experience incrementally.  

Callout 2: Advantage of AI as a service (AIaaS) for customer service

Microsoft AI Services Can Streamline Your Organization’s Internal Processes

You can enjoy smoother, more efficient workflow management with Microsoft  AI services. AI tools can automatically assign tasks, streamline feedback and approval processes, and conduct data-driven market research. Instead of burdening human employees with mindless tasks like data entry or routine reporting, you can allocate much of your organization’s “busy work” to AI tools.

While shifting this work from humans to AI programs might sound daunting, it doesn’t have to be. LI TECH helps business leaders integrate Microsoft AI services into their organizations’ daily tasks – without having to become tech experts on the fly.  

Business Transformation Consultant’s Guide: Microsoft vs Google Workspace in Long Island, NY

Callout 3: Four ways Microsoft AI services streamline organization's internal processes

Microsoft AI Services Can Enhance Your Cybersecurity Protocols

The world of cybersecurity is constantly evolving, and it’s essential to stay one step ahead of emerging threats. Microsoft AI services can add one more tool to your cybersecurity toolbox. Microsoft’s cutting-edge AI solutions can help you detect threats faster, speed up your response cycle, and gain the upper hand over cyber criminals.  

Understanding IAM in the Modern Cybersecurity Landscape: Challenges and Solutions

Callout 4: 3D rendering humanoid robot working on glass laptop- 3 ways AI solutions work for cybersecurity

Why LI TECH’s IT Outsource Services Make Sense for All of Your Microsoft AI Needs in Long Island, NY

At LI TECH, we’re not just a Microsoft AI services provider. We can also handle your hardware and software needs, outsourced IT consulting, networking and cybersecurity needs, and other IT solutions that can help your business thrive. As an official Microsoft partner, we know how to engineer and manage the Windows ecosystem, including desktops, servers, and support infrastructure.

Your business can benefit from our in-depth knowledge of Microsoft without hiring a full-time IT support team. Our Long Island, NYC team will support you in implementing Microsoft AI solutions, from adoption to training to ongoing support. 

Interested in making the most of what Microsoft AI services can offer?  Want to team up with LI TECH for the IT outsource services you need? Contact us today to get started with a free consultation and technology assessment.

The Future of IT Solutions: What to Expect in 2024 and Beyond

The landscape of IT support for business is on the cusp of a transformative era. As we venture into 2024 and beyond, the dynamics of IT solutions, particularly in Long Island, NYC, are set to redefine how businesses interact with technology. This evolution will include IT services for law firms, accounting firms, hospitals, non-profits, laboratories, and advertising agencies. This article delves into the anticipated trends and innovations in IT solutions that can reshape your business operations.

Redefining Managed IT Services for Diverse Sectors

Managed IT services are undergoing a renaissance, adapting to the unique landscapes of varied industries across Long Island. Legal, financial, and healthcare firms are transitioning to IT support for business services that offer more than just generic solutions. They require specialized, custom IT strategies that acknowledge the growing complexities of their operations.

When it comes to IT support services for small businesses, this evolution means accessing services once reserved for larger corporations, enabling them to compete on a level playing field with scalable and flexible IT support.

10 Things to Consider Before Hiring an IT Support Company in Long Island, NY

Managed IT Services for Law Firms and Accounting Firms

For law and accounting firms where confidentiality is paramount, the new wave of IT services offers advanced data security measures. Expect cutting-edge encrypted networks and data protection protocols that guard sensitive information vigilantly while maintaining ease of access for those with authorization. The future for these firms is a balance of impenetrable security with the simplicity of operation, ensuring the sanctity of client information is never compromised.

IT Services for Law Firms in Long Island Boost Productivity and Security

IT Support for Healthcare and Non-Profit Organizations

Healthcare providers and non-profits are set to benefit from IT solutions that prioritize both efficacy and cost-effectiveness. The forthcoming shift will harness the power of cloud computing and the innovations in telemedicine to streamline their operations. This move not only boosts the quality of patient care but also drives the organizational efficiency that these sectors need to thrive in an increasingly digital ecosystem.  

Callout 1: Programmers keeping up with modern advancements- Managed It Services for Law firms & accounting firms-It support for healthcare and non-profits

IT Companies in Long Island—Outsourcing and Beyond

Long Island’s IT landscape is set to embrace innovative outsourcing solutions. The blend of local expertise and global technology trends will provide businesses with cutting-edge IT outsource services, designed to boost efficiency and reduce operational costs.

The Rise of AI and Machine Learning

Artificial intelligence (AI) and machine learning are revolutionizing IT solutions across sectors. Predictive analytics are becoming a cornerstone in healthcare, enabling proactive patient care and operational efficiency. In retail, customer service bots equipped with AI are transforming the shopping experience by providing instant, personalized assistance. These intelligent technologies are key to optimizing business processes and creating new opportunities for innovation and customer satisfaction.

Cloud Computing and Cybersecurity

The shift toward cloud services is accelerating, making robust cybersecurity measures more critical than ever. Businesses can look forward to sophisticated advancements in encryption and threat detection that protect against cyber threats and provide a secure foundation for growth and innovation. These cybersecurity enhancements are essential for maintaining a resilient business infrastructure in an increasingly digital world.  

Callout 2: Programmer working on code- IT companies in Long Island outsourcing AI technologies, cloud computing and cybersecurity

Secure and Streamline Your Operations with LI Tech Solutions

In the fast-paced business hubs of Long Island, NYC, LI Tech Solutions is your anchor in the storm of IT complexities. As your trusted managed IT services provider, we specialize in data protection to cloud infrastructure, which are essentials for the digital age.

Small businesses, law firms, healthcare providers, and more can all rest easy knowing that our managed IT support for business services is designed with your specific needs in mind. We’re not just an IT company—we’re a partner who understands the importance of robust IT support for business.

Connect with us today. Experience the personalized IT outsource services that Long Island businesses rely on. With LI Tech, you’re not just prepared for the future. You’re shaping it.

Healthcare’s Digital Transformation: Why it Matters

The healthcare sector is in the midst of a major digital transformation. With the advent of new technologies in artificial intelligence, cloud services, and cyber security, medical organizations and facilities ranging from large hospitals to private practices to small clinics must lean into this transformation to provide the best care to their patients. But what exactly is the healthcare digital transformation in Long Island, NYC, and why does it matter? Read on to discover the answers to these questions and more.

What Is Digital Transformation in Healthcare | Long Island Tech Solutions Explains

The “digital transformation” is the rapid adoption and spread of new technologies, digital solutions, and data practices throughout the healthcare industry. For example, many medical providers now offer telehealth services, plus secure portals for patients to access their medical data 24/7.

Yet despite the rapid progress of new digital tech tools and platforms throughout the healthcare industry, most efforts at maximizing digital transformation are less than successful. According to the Boston Consulting Group, only about 30% of digital transformation efforts are “clearly successful.”

Clinics, private practices, and large hospitals must have the right IT support to ensure their digital transformations go smoothly. 

Streamlining Healthcare Data Management with Managed IT Services in Long Island

Callout 1: Female doctor at laptop in telehealth call with patient. Two reasons healthcare digital transformation matters- 4 facts listed

Why Is Digital Transformation Important for Healthcare  Services in Long Island, NYC?

There are many critical reasons why healthcare’s ongoing digital transformation is vital for modern patients in Long Island, NYC and beyond.

Stronger Security Is Vital

For starters, it’s never been more critical for hospitals, medical centers, and other healthcare facilities to have strong digital security. In the first half of 2023 alone, over 39 million individuals have been affected by healthcare data breaches.

Healthcare data breaches can lead to identity theft, loss of medical facility reputation, and even patient injury (if patient data is taken and compromised/altered by cybercriminals).

To better protect their patients and avoid significant fines and penalties, healthcare organizations must adopt transformative digital technologies to ensure comprehensive IT protection across the board.

Patients Need Secure Access to Their Data

At the same time, modern healthcare patients in Long Island, NYC and elsewhere require secure, consistent access to their medical data. By giving patients access to their health records and personal information, medical organizations:

This often involves giving patients secure portals to access their healthcare info whenever they want to see it. But it also involves connecting different digital tools to facilitate fast data updates, strong cyber security, and other elements of a robust, interconnected IT infrastructure at hospitals and other healthcare facilities.  

Callout 2: Medical professional at laptop- remote medicine is rising- 4 facts about healthcare digital transformation

Remote Medicine Is Rising

The COVID-19 pandemic accelerated a trend that was already in motion: the rise of telehealth or remote medicine. In essence, many patients now expect to be able to communicate with their healthcare providers and even go through basic checkups entirely remotely, all without having to leave their homes.

Ensuring that your healthcare organization progresses through the digital transformation is vital to meet these rising needs. Many patients now require telehealth visits and resources from their healthcare providers. Your medical practitioners can provide it with video conferencing software, interconnected webcams and microphones, and more.

The rise of remote medicine will also help medical facilities provide their care to a greater range of patients from further away.

Tools Need to Work Together

Digital transformation also matters because modern tech tools must be developed and integrated well. Many medical facilities and their staff members struggle to adopt modern tools and platforms purely because they do not interface with each other, forcing them to rely on older, analog options.

As the digital transformation progresses, more tools will become easily integrated with facilities’ tech stacks, speeding up widespread digital adoption. That’s doubly true with the assistance of managed IT service providers like LI Tech Solutions.

Healthcare Compliance and Cloud Computing

How Can LI Tech Help Your Healthcare Organization Meet Modern Challenges?

Because the healthcare digital transformation is so multifaceted and complex, it can be tough for your healthcare organization to meet these new challenges on its own. That’s where LI Tech Solutions can help.

Managed Services

Our managed IT services, including network auditing, risk mitigation, and cloud architecture setup and management, can form the cornerstone of your modern digital evolution effort. We’ll help you set up new technologies throughout your healthcare organization and ensure you and your staff know how to use those technologies adequately for your patients.

For example, we can integrate your existing tech and tools with the cloud and provide hosting with scalable resources depending on your hour-to-hour needs.  

Callout 3: How can Li Tech Help your healthcare organization meet modern challenges? 4 advantages listed

Data Protection

At LI Tech Solutions, we provide various data protection services to businesses throughout Long Island, NYC. These include:

  • Disaster recovery services
  • Data backup services
  • Resource scaling
  • Data analysis and network monitoring
  • And more

You’ll feel safer than ever with LI Tech at your side! 

Cloud Services

We also offer a variety of cloud services, including private clouds, public clouds, hybrid clouds, and multi-clouds. We can transfer your technology, data, and resources to the cloud for easier access throughout your organization without compromising digital security.

Staff Training

Many of the biggest challenges of the digital transformation stem from a lack of training for healthcare staff members. We can help you create and maintain effective, positive learning techniques so your staff members know how to use advanced tools and technologies to maximum effect.

In addition, this will minimize the overall risk your organization faces from digital threats like hackers and phishing scams.

Get in Touch with LI Tech Solutions For a Healthcare Digital Transformation in Long Island, NYC

Ultimately, LI Tech Solutions is the go-to Long Island IT services provider for healthcare organizations like yours throughout New York City and the surrounding metropolitan area. We offer data protection, cloud infrastructure, staff training, and much more: all valuable services that can help you make the most of the digital transformation and ensure your healthcare organization is modernized for your patients.

There’s no need to wait. Contact us today to learn what we can do for you.

Ramping Up the Fight Against Ransomware

If you own a small or medium-sized business in Long Island, NYC, you may already know that ransomware could present a significant threat to your business. What is ransomware, exactly? Ransomware is software designed to render your files impossible to use. If you’re infected by ransomware, you won’t be able to use the information on your device or network until you pay what the attackers demand.  This article details actions to help your business stay protected from ransomware. 

Ransomware is constantly on the rise. It affects large corporations as well as smaller businesses in the Long Island, NYC area and across the globe. Ransoms are getting higher, too–the average payment rose 82% in 2021 from the previous year.

Working with an experienced IT team like LI Tech Solutions can help you protect your assets from ransomware attacks. However, there’s also a lot you can do to minimize risks. Let’s take a look at how you can effectively partner with your IT team and keep your business safe.  

Callout 1: Quote from text about ransomware design to render files impossible to use

How can I prevent ransomware attacks? LI Tech Explains the basics

You can do a lot to keep ransomware attackers from impacting your business in the first place. Here are a few common-sense precautions you should never overlook in the fight to keep your business protected from ransomware. 

Keep your software updated

Don’t ignore that software update prompt! Patches and updates can be annoying, but they are necessary to protect your devices and networks. It’s much harder for attackers to target a device that’s up to date. Automated patch management can make this much easier since you won’t have to remember to check for updates.

Keep your data in a secure location

Storing important data on just one device is asking for trouble. You should keep information on a separate device as a back-up. If ransomware attackers successfully target your primary data source, your information won’t be lost forever–and you won’t be stuck playing their games.

Educate everyone in your organization about social engineering strategies

What is social engineering? Simply put, it refers to techniques that trick users into giving attackers access to your information or systems. Social engineering can take many different forms. Here are a few of the most common.

  • Phishing is a deceptive message, such as an email, that tricks users into clicking on a malicious link
  • Baiting is any technique designed to use curiosity or greed to get users to grant restricted access to systems or information
  • Pretexting occurs when a person with malicious intent pretends to be someone else, like an IT professional or auditor

Remember to avoid opening messages or clicking on links that seem suspicious. Frequent training will help everyone on your team know how to watch out for new strategies. Also, be sure to require proper email inbox filters to keep emails from attackers at bay.

Be proactive about following password guidelines

Using the same password everywhere you go is a good way to fall prey to ransomware attacks. Everyone in your organization should change their password frequently and follow proper complexity guidelines.  

Callout 2: What are basic things I can do to prevent ransomware attacks? - 5 actions listed

Where can I learn more about taking basic precautions?

The Cybersecurity and Infrastructure Security Agency is an American government agency devoted to cyber defense. Their website offers guidelines, resources and tools to help you stay protected.

What are some more advanced steps I can take to protect my business from ransomware?

You know how to spot scam emails a mile away, and you’re aware that “12345” is not an acceptable password. However, there are also some less familiar steps that you should strongly consider to protect yourself from ransomware.

Monitor networks and endpoints to spot threats

What is an “endpoint”? In this context, it’s a device like a laptop or phone that might fall prey to attackers. Endpoint detection and response (EDR) is a process that can help you spot attacks on these devices quickly. You should also monitor your network routinely to avoid any blind spots. It’s important to perform routine scans to check for vulnerabilities in your systems that you may have overlooked.

Limit access to systems and data as much as possible

If everyone in your organization can access all of your information, you may need to improve your identity and access management techniques. Making sure your users have only the access they truly need is a great way to minimize threats.

Break your network into smaller parts

The more spread out your network is, the harder it is for attackers to deal a crushing blow. Segment your network into small pieces so that malicious attacks can only do so much damage.  

4 Dangerous Ransomware Myths Proven False

Callout 3: Computer code - What are advanced steps to protect business from ransomware? 3 actions listed

How can my organization stay protected from ransomware while using devices that connect to the internet?

Everyone knows that the internet can be a dangerous place. When someone from your organization connects to the internet, they should take several precautions to prevent attacks.

  • Install antivirus software and update it as needed
  • Only use secure browsers to access the internet
  • Always browse the internet with a firewall enabled
  • Never use a public network to connect to the internet
  • Never download a file if you can’t verify the source’s credibility

LI Tech Solutions: The Best NY MSP Partner Keeps You Protected From Ransomware

When you partner with LI Tech Solutions as your managed service provider, you’re working with industry leaders in data protection. We can help you effectively respond to attacks, but we can also ensure you take the proper protective measures to avoid ransomware attacks in the first place. Call us at 516.210.6400 today, and start working with the top IT service providers in Long Island, NYC. 

The Latest Technologies in IT Solutions for Businesses on Long Island, NY

Do you own a business on Long Island or in NYC? If so, it’s important to stay on top of the best technology solutions for businesses in NY. As technology rapidly evolves, your IT solutions will need to adapt and grow accordingly. Choosing a comprehensive, proactive MSP like LI Tech Solutions is essential. If your IT partners are unable to adapt quickly enough to changing trends, your business could fall behind competitors.

What emerging technologies for IT solutions in businesses in NYC should you keep an eye on? In this article, we’ll take a look at the latest technology solutions for businesses in NY.

Emerging Technological IT Solutions for Businesses in Long Island, NYC

Your business may or may not be working with these emerging technologies yet. However, the future of tech is rapidly evolving, and new tech is changing the way we live and work at lightning speed. Evaluating the role these technologies might play in your business is a great way to stay ahead of the curve. That’s why it’s important to partner with an MSP that stays on top of current trends, like LI Tech Solutions. Let’s take a look at what tomorrow might hold for businesses on the cutting edge of technological advances.  

Callout 1: quote from text about MSP LI Tech Solutions for best technology solutions business

Artificial Intelligence and IT Solutions for Businesses in Long Island, NYC

What can AI do for your business? It likely has the potential to streamline your processes and reduce mindless, repetitive tasks for your employees. Some industry watchers tend to worry that AI will replace humans in the workforce. However, AI’s role in the workforce doesn’t have to be destructive–it can be freeing instead. When meaningless tasks are outsourced to computers, humans are free to innovate, be creative, collaborate, and build meaningful relationships.

Advanced Blockchain Solutions for Businesses in Long Island & New York City

What is a “blockchain,” anyway? In the simplest terms, a blockchain is a database, but it’s different from traditional databases in some important ways. Information is shared among the nodes of a computer network, and data is structured in blocks rather than in tables. Since information isn’t centralized, blockchains offer increased security and efficiency, among other benefits.

People tend to associate blockchain technology with cryptocurrency. However, it has far-reaching potential to revolutionize fields such as healthcare, finance, supply chains and voting procedures. In fact, blockchain is already being used by 81 of the top 100 public companies. Blockchain is only positioned to grow as one of the leading technology solutions for businesses in NY.

Futuristic Technology: VR, AR, and XR

Virtual reality, augmented reality and extended reality will only become more essential to running a successful business in years to come. As the lines between the physical world and digital worlds become more blurred, it’s important for your company to assess the roles virtual reality might play in your future success.

What if you could let potential customers preview your products by offering immersive experiences? What if you could replace a traditional assembly or instruction manual with a virtual experience? Tomorrow’s customers will expect your business to stay on the cutting edge of virtual reality technologies. Delayed adoption of advanced technology solutions for businesses in NYC is usually a mistake.  

Read more in our blog: Digital Transformation in Healthcare: MSPs’ Role in Long Island

Callout 2: AI technology, blockchain, VR concepts- What does the future hold for your business with emerging technologies? 3 listed

Don’t Let the NYC Competition Leave You in the Dust

Your company might still be working on its long-term artificial intelligence or virtual reality strategies. However, some relatively recent technologies are essential today for most businesses–not only for large corporations, but also for small and medium-sized businesses. What are some recent trends that your business should respond to? Let’s take a look at some of today’s emerging essentials in the world of business technologies.

A Growing Need for Sustainability

Today’s consumers, top talent, and investors are looking for greener and more energy-efficient processes. The world expects your business to use tech for the benefit of our planet. According to Forbes, technology is an indispensable tool for achieving global sustainability. More and more companies are taking responsibility for their environmental impacts and looking for ways to reduce waste. As a best practice, your small or medium-sized business should be proactive about participating in this trend.

How can technology help your business become more green? There is a whole world of possibilities. From carbon-negative data centers that produce energy instead of consuming it, to smart waste bins that create a more environmentally-friendly workplace, the options are endless.

The Importance of Cybersecurity for Your Business in Our Globalized World

Cybersecurity has always been at the top of the list of vital technology solutions for businesses in Long Island, NYC. However, today, it’s more essential than ever before. Major companies, including Facebook, have recently experienced notoriously disruptive cyberattacks. Other recent data breaches have affected industry leaders like Chick-fil-A, Uber, and even MailChimp. Particularly since the start of the Covid-19 pandemic, cyberattacks have been increasing in volume and complexity.

How can you stay ahead of the ever-growing need for better cybersecurity? LI Technology Solutions has the answers you’re looking for. We stay on the cutting edge of data protection and backup solutions. When it comes to technology solutions for businesses in Long Island, NYC we lead the way in the industry.  

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The Growth of Cloud Computing

Cloud computing is among the most important advanced technology solutions for businesses in Long Island, NYC. It offers many benefits to small and medium-sized business owners. A few of these include:

  • Better insight
  • Improved collaboration
  • More customer engagement
  • Enhanced speed

If your business isn’t taking advantage of what cloud computing can offer, you risk being left behind. LI Technology Solutions offers end-to-end cloud computing solutions, so your team can focus on what you do best: running your business.

The Benefits of Tech of Outsourcing for Businesses in Long Island, NYC

Why is tech outsourcing among the top emerging technologies for IT solutions in businesses in NYC? Partnering with an MSP like LI Technology Solutions offers the maximum value for your dollars. Let’s consider a few of the benefits that tech outsourcing can offer.

Access to Top Talent

Your business may not be ready to hire a full-time IT professional who specializes in a specific cutting-edge trend. However, when you partner with an MSP, you get access to industry specialists who can put their expertise to work for you on an as-needed basis.

Increased Agility in the Face of Emerging Trends or Crises

Technology changes fast, and a data breach or hardware failure can strike when you least expect it. Partnering with an MSP gives you the option of a sudden increase in labor, so you can effectively respond. Otherwise, you may not have time to quickly hire additional staff when an urgent need arises.  

Read more in our blog: The Future of IT Solutions: What to Expect in 2024 and Beyond

Callout 4: NYC cityscape with AI technology icons- LI Tech Solutions benefits for MSP partners- 3 listed

Reduced Costs

By partnering with an MSP, you can avoid the expense of hiring full-time staff, without sacrificing quality. LI Technology Solutions offers predictable, flat-rate pricing so you can effectively manage your IT expenses.

LI Technology Solutions: The Top Technology Solutions for Businesses in Long Island, NYC

Why should you partner with LI Technology Solutions as your MSP? You’ll gain an IT partner to handle all of your business’s needs, without bringing additional full-time staff on board. LI Technology Solutions is an industry leader among technology solutions for businesses in Long Island, NYC. We stay on top of current trends and technological advances, so you don’t have to worry about getting left behind. Call 516.210.6400 today for a free consultation and technology assessment!

8 Reasons Every Company Is Now a Technology Company

Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools.

These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also need to protect their devices and network.. If that technology isn’t working, it can impact a business significantly.

98% of surveyed organizations say that just one hour of IT downtime costs more than $100,000. The reliance on technology means that every company is now a technology company.

This is the case no matter what products you sell or services you provide. Let’s discuss exactly why this is the case in today’s world.

What Makes Technology a Backbone of Any Business?

 

1. Technology Is a Critical Part of Business

Even farmers use tech to check commodity prices, sell livestock, and keep their books. Most companies couldn’t operate without their software. Or without databases filled with important information.

IT downtime is so devastating for this very reason. Remember the breaches impacting global meat producer JBS and Colonial pipeline? Those companies had to halt operations because of ransomware attacks.

They both paid the ransom to their attackers so they could begin operating again. Without the technology that’s become a normal part of our day, a lot of companies would close.

2. Customers Expect an Excellent Digital Experience

Customer experience came in first in a survey of top business priorities for the next 5 years. Nearly 46% of respondents said it was at the top of their list.

If a customer has just one bad experience with your company, they will likely go elsewhere. In a digital world, those experiences are often:

  • Navigating your website
  • Checkout experience
  • Appointment scheduling ease
  • Shipping notifications
  • Helpfulness of online chat
  • Response time from customer support
  • Ability to contact your company via social media

To keep up with consumer expectations in 2023 and beyond, means you need to use technology. From your website to your payment experience, people expect a smooth digital flow.

3. Employees Need Devices to Drive Productivity

How do employees work productivity without the use of a computer, tablet, or mobile device? These devices keep staff connected to each other and your customer data. Devices enable communication and are how much of the work in offices gets done. If they don’t run well, business productivity suffers.

4. AI & Automation Help Companies Stay Competitive

AI and automation help organizations move faster. AI can personalize a consumer shopping experience. Automation can help sales teams close 30% more deals and improve conversions by over 200%.

To stay competitive, companies must integrate technology tools with AI and automation capabilities. This means they need to know the best ways to use these tools. Plus, integrate them well with existing solutions.

5. Information Is Being Generated at a Rapid Pace

Companies generate information digitally at a dizzying pace. Can you imagine what it would be like if you had to go back to all the paper files? You’d need a separate building just for all the filing cabinets.

Files, documents, and customer records are largely digital now. Keeping track of all that information and making it searchable requires technology skills.

6. Vendors/Suppliers Are Leaving Legacy Systems Behind

Think of the vendors you use to run your business. Could you interact with any of them offline only? No email, no digital documents? In most cases, the answer is, “No.”

The companies that you rely on for your business are also “technology companies” in the same way. Most will be leaving behind legacy systems like fax machines and paper documents. Thus, you need to use digital means to interact with them.

7. It’s Difficult to Grow Without Tech Innovation

People are limited by what they can mentally and physically do in a day. Computers and technology have exponentially increased that. They do a lot of the processing and manual work.

The cloud is often touted as leveling the playing field for small businesses. It allows smaller companies to leverage technology to do more affordably.

It’s hard to continue growing your business without the smart use of digital tools. This includes reviewing your technology infrastructure and looking at innovations on the horizon.

8. Business Continuity Needs

Business continuity is about keeping your company running despite any crisis events. One natural disaster could severely impact a building and everything in it. But, if you are storing your data in the cloud and using cloud software, your business can still operate.

Companies that aren’t employing backup systems are at significant risk. Tech solutions create the ability to continue operating from anywhere, increasing business resiliency.

What Does Your Innovation Roadmap Look Like?

Using technology securely and to its fullest can be a full-time job. Give us a call today. LI Tech Solutions can help take that burden off your shoulders.

 


Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Algorithms Unlocked: How Theyre Shaping Our Everyday Lives

What Natural Language Processing Means and How to Use It Effectively

best nlp algorithms

For the benefit of our handhold scholars, we also extend our services on proposal writing, literature review writing, paper writing, and thesis writing. To sum up, we work as a one-stop solution to meet all your required research services. Further, connect with us to know more exciting details about our other services. In truth, we are good not only in recognizing current research issues/challenges but also smart enough to design corresponding fitting solutions. Since we keep developing several reliable solutions that create remarkable research contributions in the NLP field. This quality makes us unique from others and also lets our bonded scholars/students choose every time.

AI in Resume Review and ATS – TechFunnel

AI in Resume Review and ATS.

Posted: Tue, 12 Sep 2023 14:53:16 GMT [source]

Also, regular content audits and competitor analysis are equally effective in building and optimising your content strategy. In turn, this means that regardless of your type of business, the opportunities to find new clients online are limitless. NLP can help you better handle customer queries by using bots to collect data about their website visitors and better reach them. They can help you identify customers ready to complete a purchase and pass those “hot leads” over to your sales team.

The future of natural language processing

A large amount of content on different social networks can be treated with NLP to classify what is important and streamline processes. Launched in February 2022, Google’s predictive search feature People Search Next aims to anticipate future queries users will type into the search bar. Here instead of going one by one, it goes as a whole and produces more accurate results.

NLP is widely used in healthcare as a tool for making predictions of possible diseases. NLP algorithms can provide doctors with information concerning progressing illnesses such as depression or schizophrenia by interpreting speech patterns. Medical records are a tremendous source of information, and practitioners use NLP to detect diseases, improve the understanding of patients, facilitate care delivery, and cut costs. Google utilises this technology to provide you with the best possible results. With the introduction of BERT in 2019, Google has considerably improved intent detection and context. This is especially useful for voice search, as the queries entered that way are usually far more conversational and natural.

The Biggest Advantages Of Natural Language Processing

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How do I choose a model in NLP?

Before choosing a pre-trained model, it is important to understand the task at hand and the type of data involved. Different NLP tasks require different types of pre-trained models. For example, a pre-trained model for sentiment analysis may not be suitable for text generation.

Through this, one can enhance the existing models by simple integration of NLP Project Ideas. From a computer science viewpoint, NLP is a technique to enhance language processing and analysis tasks. The main of NLP is to provide accurate solutions for text translation and uncertainty problems. Further, it also includes several research areas that have widespread research problems best nlp algorithms and challenges. Deep Learning has evolved as the leading artificial intelligence paradigm over the past decade providing us with the ability to learn complex functions from raw data at unprecedented accuracy and scale. Deep Learning has been applied to problems in object recognition, speech recognition, speech synthesis, forecasting, scientific computing, control, and many more.

In order to understand how Google’s algorithm has been evolving over time, one must always consider user experience. To the Mountain View firm, the aim is always to ensure the satisfaction of those Internet users who rely on its search engine by offering them results that are as relevant as possible. This implies that they are continuously improving the quality of the pages highlighted in the SERP. Companies can also use natural language processing to help filter out resumes when recruiting talent.

Before paper writing, we collect reliable resources such as 50+ journal papers, magazines, news, encyclopedia (books), benchmark datasets, and online resources. On knowing the importance of these areas, we have designed innovative project ideas from a different perception of the NLP field. Once making contact with us, we are ready to share our recently collected NLP project ideas. Following are famous algorithms used in implementing NLP Project ideas for research work.

Whereas NLP is mainly concerned with converting unstructured language input into structured data, NLU is concerned with interpreting and understanding language. The grammar and context are also taken into account so that the speaker’s intention becomes clear. NLU uses AI algorithms (artificial intelligence algorithms) for the purpose best nlp algorithms of natural language processing in AI. These algorithms can perform statistical analyses and then recognise similarities in the text that has not yet been analysed. These bots are able to quickly and efficiently solve many customer issues because the algorithms are able to understand human language and respond appropriately.

 

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NLP also helps you analyse the behaviour and habits of your potential customers according to their search queries. This enables you to scale more easily and tailor your messaging accordingly. It is important to understand why it is a right to explain automated decision-making.

How do I choose a model in NLP?

Before choosing a pre-trained model, it is important to understand the task at hand and the type of data involved. Different NLP tasks require different types of pre-trained models. For example, a pre-trained model for sentiment analysis may not be suitable for text generation.

6 Steps to Effective Vulnerability Management for Your Technology

Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these. Software makers then address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update.

It’s estimated that about 93% of corporate networks are susceptible to hacker penetration. Assessing and managing these network weaknesses isn’t always a priority for organizations. Many suffer breaches because of poor vulnerability management.

61% of security vulnerabilities in corporate networks are over 5 years old.

Many types of attacks take advantage of unpatched vulnerabilities in software code. This includes ransomware attacks, account takeover, and other common cyberattacks.

Whenever you see the term “exploit” when reading about a data breach, that’s an exploit of a vulnerability. Hackers write malicious code to take advantage of these “loopholes.” That code can allow them to elevate privileges. Or to run system commands or perform other dangerous network intrusions.

Putting together an effective vulnerability management process can reduce your risk. It doesn’t have to be complicated. Just follow the steps we’ve outlined below to get started.

Vulnerability Management Process

 

Step 1. Identify Your Assets

First, you need to identify all the devices and software that you will need to assess. You’ll want to include all devices that connect to your network, including:

  • Computers
  • Smartphones
  • Tablets
  • IoT devices
  • Servers
  • Cloud services

Vulnerabilities can appear in many places. Such as the code for an operating system, a cloud platform, software, or firmware. So, you’ll want a full inventory of all systems and endpoints in your network.

This is an important first step, so you will know what you need to include in the scope of your assessment.

Step 2: Perform a Vulnerability Assessment

Next will be performing a vulnerability assessment. This is usually done by an IT professional using assessment software. This could also include penetration testing.

During the assessment, the professional scans your systems for any known vulnerabilities. The assessment tool matches found software versions against vulnerability databases.

For example, a database may note that a version of Microsoft Exchange has a vulnerability. If it detects that you have a server running that same version, it will note it as a found weakness in your security.

Step 3: Prioritize Vulnerabilities by Threat Level

The assessment results provide a roadmap for mitigating network vulnerabilities. There will usually be several, and not all are as severe as others. You will next need to rank which ones to address first.

At the top of the list should be those experts consider severe. Many vulnerability assessment tools will use the Common Vulnerability Scoring System (CVSS). This categorizes vulnerabilities with a rating score from low to critical severity.

You’ll also want to rank vulnerabilities by your own business needs. If a software is only used occasionally on one device, you may consider it a lower priority to address. While a vulnerability in software used on all employee devices, you may rank as a high priority.

Step 4: Remediate Vulnerabilities

Remediate vulnerabilities according to the prioritized list. Remediation often means applying an issued update or security patch. But it may also mean upgrading hardware that may be too old for you to update.

Another form of remediation may be ringfencing. This is when you “wall off” an application or device from others in the network. A company may do this if a scan turns up a vulnerability for which a patch does not yet exist.

Increasing advanced threat protection settings in your network can also help. Once you’ve remediated the weaknesses, you should confirm the fixes.

Step 5: Document Activities

It’s important to document the vulnerability assessment and management process. This is vital both for cybersecurity needs and compliance.

You’ll want to document when you performed the last vulnerability assessment. Then document all the steps taken to remediate each vulnerability. Keeping these logs will be vital in the case of a future breach. They also can inform the next vulnerability assessment.

Step 6. Schedule Your Next Vulnerability Assessment Scan

Once you go through a round of vulnerability assessment and mitigation, you’re not done. Vulnerability management is an ongoing process.

In 2022, there were over 22,500 new vulnerabilities documented. Developers continue to update their software continuously. Each of those updates can introduce new vulnerabilities into your network.

It’s a best practice to have a schedule for regular vulnerability assessments. The cycle of assessment, prioritization, mitigation, and documentation should be ongoing. This fortifies your network against cyberattacks. It removes one of the main enablers of hackers.

Get Started with a Vulnerability Assessment

Take the first step towards effective vulnerability management. We can help you fortify your network against attacks. Give us a call today to schedule a vulnerability assessment to get started.

 


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This Article has been Republished with Permission from The Technology Press.